Terms & conditions
...✥ By commissioning me you agree to the following:...✥ General Terms
- Prices are subject to change based on demand.
- I have the right to reject any order that I do not feel comfortable drawing for any reason....✥ Payment and Refunds
- Currency accepted is USD and can be paid through (paypal or artistree).
- Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
- Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
- The buyer is not allowed a refund once I started working on the commission.
- If for any reason I am unable to start your commission you will receive a full refund.
- If you cancel your order before I started it, you can get a full refund.
- If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back to you myself.
- If you request a PayPal chargeback at any point when you were not
allowed to ask for a refund you will lose all before mentioned rights to
the commissioned piece and I will have the full right to profit further
from it in any way. I will decline the chargeback and supply PayPal with
our conversations in which we talk about the commission as evidence
that I have completed work for you. Furthermore, you will be blacklisted
for commissioning me again....✥ Process and Delivery
- I will notify you when I have started on your commission and you, therefore, lose the rights to a refund.
- While I'm working on your commission, I will make reviews with you to make sure I make it just right for you!
- The amount of reviews depends on the complexity of the work.
- During the reviews, you will see work-in-progress and these images will
usually include a watermark and be smaller than the finished piece.
- If anything comes up that will slow the progress of the initially estimated delivery time, I will let you know asap.
- Once the piece is finished you will receive the full-resolution image. Please note that there is no physical product....✥ Revisions
- You get unlimited minor changes, including:
* Minor anatomy changes
* Minor colour changes
* Minor detail changes
- You get 3 major changes, including:
* Major anatomy changes
* Major colour palette changes
* Major detail/clothing changes
- The major changes does not count during the sketching process, only during the rendering process.
- A fee will be added if you want something major changed on the final drawing - unless a misunderstanding from my side has been made.
- If you wish for me to change something major in the drawing you have
previously approved, I will charge you a fee to change it. The amount of
the extra charge depends on the change you want me to make and is
usually based on an hourly wage....✥ Copyright/Usage Policy
- I, Promise Arts (the artist), claim the rights to the produced drawing,
not the buyer. Therefore, I am allowed to use the copyrighted artwork
to:
* Promote myself with it everywhere
* Publish books with it (artbooks, etc.)
* Display it everywhere to my liking (website, social media, etc.)
* Post it wherever I want- The buyer is allowed to:* Use the commissioned piece for personal use unless agreed otherwise
(you can upload it on all your social media profiles, forums, etc.)
* Print the artwork and claim the character(s) as their own, but not the artwork itself.
* Use the artwork to promote themselves. You are not forced to give me credit when you post it, but it is very appreciated.* Use the artwork on their YouTube channel and in monetized videos as
long as the artwork itself is not the main subject for the earnings.
* Using the artwork for AI/NFT is strictly prohibited.- The following is considered copyright infringement:
* Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
* Claiming the artwork as your own
* Removing my signature from the artwork
* Altering the artwork without my consent- I reserve the full rights to the image and it's use/distribution unless
otherwise agreed upon (rights to the image for your own non-personal
use may be purchased at any time)....✥ Customer Satisfaction
- I will do everything I can to make my customers happy!
- If you have a problem with anything in regard to the commissioned piece
please tell me right away so we can find a solution together.
- I am willing to change some of my terms for you if you ask before I
start on your commission. If you, e.g., do not want me to post your art
anywhere, we can discuss this.
